Privacy Policy
Power Source Automotive ("we," "us," "our") respects your privacy. This policy explains what information we collect through psa920.com, our phone line, text messages, email, and at our shop, how we use it, and the choices you have.
Information we collect
- Contact details: your name, mobile phone number, email address, and mailing address.
- Vehicle details: year, make, model, mileage, VIN, license plate, and the concerns you describe.
- Service records: estimates, approvals, inspection notes and photos, repair orders, invoices, and payment status.
- Website information: anything you type into our booking form, plus basic technical data your browser sends automatically (such as IP address, browser type, and pages visited).
We do not store full credit or debit card numbers on our website. Card payments are handled by our payment processor under its own security standards.
How we use your information
- To schedule appointments and contact you about your vehicle.
- To send estimates and request your approval before work begins.
- To send invoices, receipts, and service reminders.
- To keep service history so we can advise you on future maintenance and warranty work.
- To respond to questions, resolve issues, and meet our legal and accounting obligations.
Text messaging (SMS)
If you give us your mobile number and agree to receive texts, we will send messages about your appointments, vehicle status, estimates and approval requests, invoices, and payment reminders. Message frequency varies. Message and data rates may apply. Reply STOP to opt out at any time, or HELP for help. See our Terms & Conditions for full messaging terms.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
Text messaging originator opt-in data and consent are excluded from all information-sharing categories in this policy and will not be shared with any third parties.
How we share information
We do not sell or rent your personal information. We share it only with:
- Service providers that help us run the business, such as our website host, form and email services, text messaging provider, shop management and invoicing software, and payment processor. They may use your information only to provide services to us.
- Parts suppliers or warranty administrators, when needed to complete or cover a repair on your vehicle.
- Authorities, when required by law, subpoena, or to protect our rights, property, or safety.
Cookies and website data
Our website does not use advertising cookies. Fonts are loaded from Google Fonts, which may receive your IP address as part of delivering them. Our web host keeps standard server logs for security and troubleshooting.
How long we keep information
We keep service and invoice records for as long as needed to support your vehicle's service history, honor warranties, and meet tax and legal requirements. Booking requests that do not become appointments are deleted periodically.
Security
We use reasonable safeguards to protect your information, including encrypted (https) connections to our website and access limited to staff who need it. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
Your choices
- Texts: reply STOP to any message to stop receiving texts.
- Email: use the unsubscribe link in any non-transactional email, or ask us to stop.
- Access and correction: contact us to review, update, or ask us to delete your information, subject to records we must keep by law.
Children
Our services are intended for adults. We do not knowingly collect information from children under 13.
Changes to this policy
We may update this policy from time to time. The effective date at the top shows when it was last changed.
Contact us
- Business
- Power Source Automotive
- Address
- 1521 N 13th St, Sheboygan, WI 53081
- Phone
- (920) 335-3373
- [email protected]
- Website
- psa920.com